Onboarding
Four set up steps sit behind every cohort. Three are complete. Sponsor contacts stays open until the coastal mentors are named on October 7.
- Program scopeFour modules, live sessions on Tuesdays
- Learner rosterCohort C confirmed
- Completion ruleApproved Aug 21
- Sponsor contactsCoastal mentors due Oct 7
Program set up
The four set up steps with every item, owner and date. Tick items off as your team sends them.Program checklist
What set up holds
Each item has one owner and a status. Anything marked due has a date before module 3.
| Item | Step | Status |
|---|---|---|
| Modules in scope: leading a shift, giving feedback, scheduling and labor, guest recovery | Program scope | Agreed |
| Delivery format: blended, with live sessions on Tuesdays and assignments | Program scope | Agreed |
| Cohort C learner roster | Learner roster | Confirmed |
| Roster changes go through the request form | Learner roster | In use |
| 80 percent attendance, four assignments and a manager sign-off | Completion rule | Approved Aug 21 |
| A qualified instructor decides completion and Haruka issues certificates | Completion rule | Agreed |
| A general manager named for each hotel | Sponsor contacts | Named |
| Workplace mentors for the four coastal hotels | Sponsor contacts | Due Oct 7 |
| Sponsor update: action count every Tuesday | Sponsor contacts | Weekly |