New manager program with Saltbridge Academy
Good morning, Olivia.
Records run to Monday, September 28. Seventy-one of the 84 learners are on track and 13 are on the exception board. Four of the six actions only Kittridge can take are still open, and each falls due before module 3 starts on October 12.
Key dates
- Module 2 manager check-in
- Oct 6
- Coastal mentors named
- Oct 7
- Shift cover for five learners
- Oct 8
- Pilot sign-offs and attendance cases
- Oct 9
- Module 3 starts
- Oct 12
Waiting on you this week
- Send the current guest complaint processModule 3 scenario 2 is on hold until Haruka has it. Kittridge changed the process in September.Send
- Name the coastal mentorsWorkplace mentors for the four coastal hotels. Open 16 days on Sep 29, and you set October 7.Open
- Decide the two pilot attendance casesA catch-up extension or no certificate, with Haruka. The evidence for each option is in the completion review.Decide
Where the program stands
All cohorts- Learners on track
- 71 of 84
- Average attendance
- 88%
- Pilot learners meeting the rule
- 19 of 24
- Sponsor actions done
- 2 of 6
13 on the exception board
the completion rule needs 80
79 percent, 3 wait for a sign-off
oldest open 16 days
Recent activity
- JICompletion review for the pilot cohort shared19 of 24 meet the rule. Three wait for a manager sign-off and two cases are open.
- JISponsor actions countedTwo of six done. The oldest, the coastal mentors, had been open 16 days.
- OHYou took the coastal mentor assignmentsWorkplace mentors for the four coastal hotels, due Oct 7.
- HOScenario 2 held for module 3The guest complaint process changed in September. Scenario 1 is approved and ready.
- JIException review prepared13 learners grouped by cause. The five shift conflicts went to Kittridge for action.
Latest documents
All filesYour program lead: Joaquin Ibarra
Cohorts, exceptions, sponsor actions and the sponsor review. Replies within one business day.
- HOHaruka OkadaLead facilitator, Saltbridge Academy
- OHOlivia HollowayHead of learning and development, sponsor